Direct Answer / Quick Summary:

The official Qiwa Mobile Application (قوى - وزارة الموارد البشرية) is developed by Takamol Holding in partnership with the Ministry of Human Resources and Social Development (MHRSD).

Official Download Stores: Available free on the Google Play Store (Android 8.0+), Apple App Store (iOS 14.0+), and Huawei AppGallery* (HarmonyOS).

Critical Cybersecurity Warning: Never download unofficial Qiwa APK files from third-party websites (such as APKPure, Uptodown, or links sent via WhatsApp/SMS). Malicious APK clones inject spyware designed to intercept Nafath biometric two-digit authorization codes* and compromise your residency status.

First-Time Setup: Open the verified app, enter your 10-digit Iqama or National ID, approve the two-digit numeric prompt in the Nafath Mobile App*, and enable biometric authentication (Face ID or Fingerprint) for instant access.

Key Mobile Capabilities: Instantly accept or reject employment contracts, monitor employer transfer (Naql Kafala*) requests, track work permit expiration dates, and display your digital labor ID card with an authenticated QR code.

The Official Mobile Ecosystem: Qiwa on iOS, Android & Huawei

To support Saudi Arabia's Vision 2030 digital transformation, MHRSD transitioned its web-first labor platform into an omnichannel mobile experience. The Qiwa mobile app allows workers and employers to manage high-stakes contractual workflows directly from their smartphones.

Step 1Official Stores Only

Verified Store Download

Search for 'Qiwa' published exclusively by Takamol / MHRSD

Step 2Nafath Mobile App

Nafath Single Sign-On

Input 10-digit National ID / Iqama and confirm two-digit prompt

Step 3Secure Key Storage

Biometric Credential Binding

Activate Face ID or Android Fingerprint for tamper-proof access

Step 4Instant Mobile Control

Real-Time Labor Dashboard

Access active contracts, transfer notices, and work permit status

Critical Cybersecurity Alert: The Dangers of Third-Party APK Mirrors

Because millions of expatriates in Saudi Arabia search online for terms like "qiwa apk download" or "qiwa new version apk", cybercriminal syndicates actively create fraudulent mirror websites that appear identical to official portals.

Statutory Safeguards & Rights Protection

Mandatory protections enforced by MHRSD & Saudi Labor Law

1
No Unofficial APK DownloadsThe Ministry of Human Resources does not distribute standalone APK download packages through file-sharing websites or forums.
2
Protection from Credential HarvestingFake APK builds contain Trojan droppers that record keystrokes and capture Absher and Qiwa passwords.
3
Nafath Interception PreventionRogue apps request SMS and notification accessibility permissions to hijack your Nafath multi-factor authentication tokens.
4
Tamper-Proof Cryptographic SignaturesThe authentic Qiwa app is signed with Takamol Holding's Google Play Protect and Apple Developer Certificates.
5
Zero Legal Liability for Unauthorized ActionsIf an unauthorized third party accesses your account via a modified APK, fraudulent contract acceptances can lead to severe legal and financial consequences.
Compliance Warning / Enforcement Risk

Warning Against WhatsApp & SMS Links:

Official Saudi government platforms will never send direct APK installation links via WhatsApp, Telegram, or SMS. Always download exclusively from verified operating system app stores.

Official Store Download Links & Technical Requirements

Ensure your mobile device meets the minimum operating system requirements before installation:

PlatformOfficial Store NameMinimum OS VersionVerified Publisher Name
AndroidGoogle Play StoreAndroid 8.0 (Oreo) or laterTakamol Holding / MHRSD
Apple iOSApple App StoreiOS 14.0 or later (iPhone & iPad)Takamol for Business Services
HuaweiHuawei AppGalleryEMUI 10.0 / HarmonyOS 2.0+Takamol Business Solutions

How to Verify the Authentic App on Google Play

1Open the Google Play Store on your Android smartphone.
2Search for Qiwa or قوى.
3Verify that the developer name is listed as Takamol Holding or Ministry of Human Resources and Social Development.
4Check for the Google Play Protect badge.

Step-by-Step Guide: Installation, Registration & Nafath SSO Setup

Setting up the Qiwa app requires active authentication through the Nafath National Single Sign-On application. Follow this sequence:

Step 1: Install the Official Application

1Download and open the Qiwa app from your official store.
2Grant notification permissions to ensure you receive real-time alerts for contract offers and transfer requests.
3Select your preferred display language (English or Arabic).

Step 2: Authenticate via Nafath

1On the welcome screen, tap Log In (تسجيل الدخول).
2Enter your 10-digit Saudi National ID or Iqama Number.
3Tap Proceed via Nafath.
4The Qiwa app will generate a two-digit verification number (e.g., 42) on your screen.

Step 3: Approve the Request in the Nafath App

1Open the Nafath App on your smartphone.
2Tap Accept on the pending Qiwa authentication request.
3Select the matching two-digit number displayed in the Qiwa app.
4Complete the biometric face scan or enter your 6-digit Nafath PIN.

Step 4: Configure App Biometrics

1Return to the Qiwa app; the system will confirm successful authentication.
2When prompted, enable Biometric Authentication (Fingerprint or Face ID).
3Set an optional 4-digit quick passcode for rapid daily access.

Core Features: What You Can Do in the Qiwa Mobile App

The mobile application offers full access to key employee-centric features without requiring a desktop browser:

Stage 01Instant 1-Tap Action

Contract Verification & Acceptance

Receive push alert for new contract; inspect basic wage, housing, and job duties; tap Accept or Reject

Stage 02Real-Time Tracker

Employer Transfer Tracking

Monitor the 5-stage Naql Kafala pipeline from initial offer to MHRSD automated approval

Stage 03Offline-Ready QR

Digital Labor ID (QR Code)

Present your verified occupational profile and active work permit status to labor inspectors

Stage 04Real-Time Countdown

Resignation & Notice Period

Submit statutory resignation under Article 75 and monitor the 60-day notice period countdown

1. Instant Contract Acceptance

When a new employer issues an electronic contract offer, you receive an immediate push notification. You can inspect all terms—including wage breakdowns, probation length, working hours, and non-compete clauses—and accept or reject the offer with a single tap.

2. Live Employer Transfer Monitor

Track the status of your sponsorship transfer (Naql Kafala) through real-time status badges:

Pending Employee Approval
Pending Current Employer Approval
Approved - Awaiting Ministry of Interior Finalization

3. Digital Work Card with QR Code

The app includes a cryptographically signed Digital Labor Identity Card featuring your photo, unified labor number, profession title, and employer Commercial Registration (CR). Field inspectors from MHRSD can scan the QR code to verify compliance instantly.

Feature Comparison: Qiwa Mobile App vs Qiwa Web Portal

Feature / ServiceQiwa Mobile AppQiwa Web Portal (Browser)
Contract Review & AcceptanceFull Support (Optimized)Full Support
Push Notifications for OffersInstant (Native Push)Email / SMS Only
Nafath Biometric LoginSeamless (App-to-App)QR Code Scanning Required
Digital Labor Card (QR Code)Yes (Mobile Wallet Ready)Downloadable PDF
Corporate Work Permit IssuanceLimited (View Only)Full Business Management
Company Saudization (Nitaqat) AuditLimited (View Only)Comprehensive Analytics
Bulk Contract ManagementNo (Single User Focus)Full Enterprise Bulk Import

Troubleshooting Common Mobile App Errors

1. "Device Not Compatible" on Google Play Store

Cause: Your Google Play Store account is registered in an overseas region (e.g., India, Pakistan, Philippines, Egypt) where regional availability may be restricted.
Solution: Open Google Play Store settings, go to General → Account and device preferences → Country and profiles, and switch your region to Saudi Arabia. Alternatively, ensure your phone's Android version is updated to Android 8.0 or newer.

2. Nafath Authentication Timeout

Cause: The Nafath app did not open within the 60-second security window, or battery optimization stopped background sync.
Solution: Disable aggressive battery optimization for both the Qiwa and Nafath apps in your device settings. Ensure you have an active internet connection before generating the two-digit code.

3. White Screen or Infinite Loading on Launch

Cause: Corrupted local cache or outdated Android System WebView component.
Solution: Go to your phone's Settings → Apps → Qiwa → Storage → Clear Cache and Clear Data. On Android, ensure Android System WebView and Google Chrome are updated to their latest versions via Google Play.

4. "Device Security Integrity Failed / Root Detected"

Cause: The Qiwa app uses financial-grade SafetyNet / Play Integrity API checks to protect user data.
Solution: The application will not operate on rooted Android devices or jailbroken iPhones. You must unroot your operating system and restore factory firmware to use the platform.

Frequently Asked Questions (FAQ)

Is the Qiwa mobile app free to download?

Yes. The official Qiwa application is 100% free to download and use on all platforms. Neither MHRSD nor Takamol charges any fee to download the app or access individual worker services.

Can I accept an employment contract through the mobile app?

Yes. When an employer issues an employment contract on Qiwa Business, the employee receives an in-app notification. You can inspect all contractual clauses, compensation terms, and notice periods, and submit your official acceptance directly from the app.

Why is Qiwa not showing up in my Google Play Store?

This issue typically occurs if your Google Play Store region is set to your home country rather than Saudi Arabia. Change your store region to Saudi Arabia in Google Play settings to access localized Saudi government applications.

Is it safe to download the Qiwa APK from Google search results?

No. Downloading APK files from search engines or third-party websites poses severe security risks, including malware infection and Nafath authorization compromise. Always install Qiwa exclusively from the official Google Play Store, Apple App Store, or Huawei AppGallery.

Can company owners manage corporate services through the mobile app?

The primary Qiwa mobile app is optimized for individual accounts (employees). Corporate HR managers, PROs, and establishment owners should use the Qiwa Business Web Portal via a desktop browser to access bulk contract issuance, work permit renewals, and Nitaqat audits.